remove bad review on google contact phone number is +91 991 123 3016

We all know by now that more and more people are using their cell phones to find products and services.

In fact, Google Maps is the most used smartphone app, used by 54% of all smartphone users. That's a lot of online Local searches.

Google themselves have produced research showing that over 55% of people doing a search on their phone take a conversion action within 1 hour, and 84% of mobile searchers take a conversion action within 5 hours.

The other day, a client asked me for some advice on what to do with their negative reviews in Google Local. Well the obvious response is to answer negative reviews, politely and personally.

So I pulled up some Google Local results to get some examples of companies doing it right, and I found... nothing.

That's right, I couldn't find a single good example of someone answering negative reviews well in their Google Local results. And it got me thinking... for Real?

Let's not even get into how Google may penalize your rankings if you have bad reviews.

A recent study shows that, 93% of Millennials usually read reviews prior to making a purchase. And that while only 77% of them trust reviews on brand websites, a whopping 97% of them trust anonymous reviews.

So rest assured, people are reading those reviews of your business in Google Maps. Assuming Google is bothering to show you at all... it's getting harder to find examples of 1 and 2-star reviewed businesses in Google Maps..

Why it Matters

Now, even the best run business is going to get a negative review from time to time. From a customer service person having a really bad day, to supply problems completely out of your control, bad stuff happens. But not responding to a negative review can cost you money.

If you're a Fish and Chip restaurant, and a prospective customer does a search and sees this, do you think you are going to get the order?Now, even the best run business is going to get a negative review from time to time. From a customer service person having a really bad day, to supply problems completely out of your control, bad stuff happens. But not responding to a negative review can cost you money.

If you're a Fish and Chip restaurant, and a prospective customer does a search and sees this, do you think you are going to get the order?